Returns/Exchanges

Please contact us if there is a problem with your purchase.  We want you to love your item and are here to help you!

 

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. To complete your return, we require a receipt or proof of purchase

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you are approved, then your refund will be processed, and a credit will be applied to your credit card or original method of payment, within 3-5 business days. 

Sale items  

Only regular priced items may be refunded, sale items are final sale.

Exchanges  

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email to ajunausa@gmail.com, and we will email you back with our return shipping address.  

Shipping

For refunds, you will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If the item is damaged, we will cover the shipping cost for you. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.